The Concerned Citizen

::: Deep inside the DC Government :::

911 Dispatcher sends Fire/EMS crew to the wrong address.

Sources advise us of a security threat near the White House that involved officers of the Secret Service who encountered a man with a loaded gun in his car. DC’s 911 center (OUC) was called and DC police, fire, and ems units were also dispatched; however, the fire & ems units were sent to the wrong location.

An operator/dispatcher at the Office of Unified Communications was instructed to send units to Madison Place and H Street Northwest; however, the dispatcher sent the fire/ems units to Madison Street and 8th Street Northwest, causing a considerable delay in service.

Management at the OUC is aware of this failure in service and will investigate. The Concerned Citizen plans to  track this incident and update readers as additional information becomes available.

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Filed under: The Watch Desk

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